Sarah Brooks is a design leader and intrapreneur who has spent over twenty years working at the nexus of service + civic design, social impact, and regenerative futures across the public and private sectors in Silicon Valley, Washington D.C., and New York.

Currently, Sarah leads a Strategic Foresight practice within IBM. She brings a mastery of strategic and future-oriented design practices to IBM and is recognized for their application improving the continuity of customer experience and creating systemic change.

Prior to joining IBM, Sarah was a Co-Founder of the U.S. Department of Veterans Affairs Veterans Experience Office, and Chief Design Officer, in the Obama-Biden Administration 2014-2017.

Sarah’s work and projects have been featured in The New York Times, The Atlantic, Wired, FastCo.Exist, Medium, The Communication Arts Typography Annual 7, Forrester, Digital Gov, PopTech, the Department of Veterans Affairs, and many more places across the social web and published books.

Her book contributions include the chapter on System Shifting, published in Strategic Design Thinking: Innovation in Products, Services, Experiences and Beyond in 2015. In 2016, her essay “Collective Strength and Greater Understanding Through Co-Design,” was published in Leap Dialogues, a book curated by Designmatters at ArtCenter College of Design.

Sarah holds a Bachelor’s of Arts in Film and Literature from Boston University, a Bachelor’s in Fine Art in Printmaking, Sculpture & Digital Media from California College of the Arts and has completed a Mastertrack in Social Work from the University of Michigan. She is currently studying futures at the University of Houston.

Sarah is based in East Hampton, the traditional territories of many indigenous people’s including the Shinnecock and Montaukett. She lives with her husband and dog, Juno.

Back to top