Making
(Projects)

Sarah Brooks’ teaching and design practice sits at the intersection of design research, service design, and social innovation. She currently serves as an IBM Distinguished Designer and Design Executive at IBM.

Journey System
2018

In 2018, Sarah began her mission as a Distinguished Designer, Digital Journeys to readjust how work is done at IBM.

Pecha Kucha Talk
EPIC 2018

Sarah presented a PechaKucha about Complexity at EPIC 2018: Evidence in Honolulu. “We have to solve for whole systems, including the margins…”

Customer Experience, VA

“We used a co-design approach… During my time at VA, we applied and taught design practices through the Veterans Health and Veterans Benefit administrations alongside the dedicated civil servants working to support Veterans.”

Teaching, Speaking

Sarah’s a practitioner. She’s a writer. And she’s a teacher. When she thinks about her work, the three elements are intertwined — but teaching allows her to ensure others have cutting-edge tools necessary to make the world a better place.

Strategic Design book chapter

In 2014, Natalie Nixon asked Sarah to write a chapter for her book, Strategic Design Thinking: Innovation in Products, Services, Experiences and Beyond.

Future of Fish

Beginning in 2013 and continuing through 2014, Sarah worked with Future of Fish to look at business solutions to address the problem of overfishing by supporting collective impact of entrepreneurs and strategic partners.

Hot Studio

In 2010, Sarah pitched an idea to Hot Studio— an experience design company in San Francisco known for innovation—that she create a cross- disciplinary practice dedicated to leveraging the power of design for positive social impact.

Compost Modern

Beginning in January 2012, Sarah and a team of 25 volunteers spent one year thinking about this question for the CompostModern 13 conference in San Francisco, where Sarah served as curator and executive producer.

Design Management Institute

In 2014, Sarah served as the Design Management Institute’s guest editor for dmi: Journal. The issue focused on social innovation.

SOCAP

From May 2009 to October 2013, Sarah served as a creative lead, strategist, and workshop facilitator for the annual Social Capital Markets conference. She aimed to bring design to the world of impact investing and social enterprise.

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